Cllr Barry Aspinell - Brentwood West Update

Your Lib Dem councillors and activists have been far from idle during this lockdown. This is the first of updates for some wards to keep you updated with what we are up to, working on behalf of residents.

Residents of Railway Square contacted their local councillor, Karen Chilvers as they had been awaiting resumption of hot water and heating in their home for several weeks. We were informed by the residents that the council's contractor had promised to return and complete repairs, but never did. Given one of the residents was elderly and, in addition, was caring for a disabled family member during the coldest part of lockdown, we certainly considered this required urgent action. The matter was reported to the Head of Housing immediately and given the officer in question had only just taken on the role, I have to say, I was impressed with the response we received.

The next day contractors visited the premises and 24 hours after that a new boiler, supplying full central heating and hot water had been fitted. Needless to say, the resident was extremely pleased with the local Lib Dem Councillor's speedy and effective actions, especially after getting nowhere when phoning the council themselves.